The true cost of cheap supply chains

A luxury industry deep dive

Tags

Luxury market, Supply chains, Sustainability, Reputation management

Date

October 17, 2024

Author

Sophie J. Barnes

With the [A target='_blank' link='https://dd.agency/insights/is-luxury-in-a-slump']luxury industry in a slump[/A] and consumers demanding more accountability from the brands they endorse, the cost of poor supply chain practices might be higher than you think.   

source: [A target='_blank' link='https://hbr.org/2022/01/the-myth-of-sustainable-fashion']Harvard Business Review[/A]

It’s no secret that the fashion industry is often under fire for its complex and largely unethical supply chains. In the age of fast fashion, the low prices consumers pay often come at the expense of environmental exploitation, unsafe working conditions and resource wastefulness. Opaque supply chains and complex outsourcing networks make it nearly impossible to identify who is truly responsible—resulting in brands deflecting accountability and often claiming ignorance as a defence. While unethical supply chains have largely become synonymous with fast fashion, recent accounts of luxury labels adopting similarly unethical practices have surprised consumers, sparking scepticism and landing luxury labels in hot water.

Aside from the clear-cut moral implications of social and environmental exploitation, luxury labels need to consider the very real risk that unethical supply chains pose to brand image. In an industry where reputation often surpasses quality as a key differentiator, luxury brands need to ensure robust plans are in place to limit reputational risk. When we consider that 9 in 10 global consumers would choose to buy from companies with ethical sourcing structures in place over those without (OpenText), the need for an increased emphasis on responsible supply chain management is clear. 

The current luxury landscape

The fashion industry has historically escaped the rigorous regulations integral to other industries, such as manufacturing or aviation, due to its comparatively low risk to consumer safety. Free from red tape, the fashion industry has had little incentive to develop the infrastructure needed to fully understand their multifaceted supply chains. Instead, fashion labels often rely on numerous subcontractors and outsourced manufacturers, making it especially difficult to regulate labour conditions. Further compounding these issues are economic instability, shifting consumer demands, and the growing impacts of conflict and the climate crisis—all of which contribute to heightened risks of forced labour, according to recent research from the Business and Human Rights Resource Centre (BHRRC).

According to ethical brand ratings from the sustainable fashion rating app Good On You, most luxury brands perform poorly on labour standards, with only 11% of those included in their analysis receiving a rating of ‘Good’ or ‘Great’. What’s more, data from the Clean Clothes Campaign suggests that the living wage gap for workers linked to luxury brands is 53% compared to 38% for non-luxury brands (Walk Free Global Slavery Index). Additionally, Good On You reports that 63% of large luxury brands—111 out of 174 assessed—do not pay a living wage at any stage in their supply chains.

Research from the Business and Human Rights Resource Centre further reveals inadequate measures from luxury brands in assessing forced labour risks across their supply chains. While 27.6 million people globally are affected by forced labour (BHRRC KnowTheChain Benchmark), less than 25% of companies engage with unions to support labour rights. And while over 75% source from high-risk countries such as Bangladesh and Vietnam, only 8% disclose forced labour risks across their supply chain tiers, indicating limited transparency (Vogue Business). Luxury brands frequently mirror fast fashion tactics by driving down prices and increasing production volumes, placing greater pressure on workers. Contrary to popular belief, fast fashion and sportswear brands actually perform slightly better due to higher levels of scrutiny (Vogue Business).

source: [A target='_blank' link='https://discover.certilogo.com/blogs/insights-blog/the-importance-of-fashion-supply-chain-transparency']certilogo[/A]

Luxury up close

Luxury brands’ high prices do not necessarily correlate with ethical or sustainable practices—a reality that has begun to challenge widely held assumptions about the luxury industry (Good On You). Unlike fast fashion, which faces significant scrutiny for labour exploitation, the luxury sector has largely escaped such attention due to perceptions that high price points and European craftsmanship ensure higher standards.

In Italy—where up to 55% of the world’s luxury goods are produced—many items bearing the prestigious ‘Made in Italy’ label may actually be produced under conditions akin to those in low-wage countries (Forbes). Investigations reveal that some Italian workers, including those sewing shoe uppers, earn as little as €0.70 to €0.90 per piece, working up to 12 hours a day for a daily income of just €7 to €9, while some factories employ low-paid Chinese immigrants (GZ, Il Tacco D’Italia). Such revelations have led to consumer scepticism and a re-evaluation of luxury goods’ value as the industry’s supply chain practices come under increased scrutiny.

In a market where brand perception is paramount, any association with exploitative labour practices or environmental harm carries immense reputational risk—undermining the very essence of what luxury sells: exclusivity and trust. Unlike fast fashion, where the appeal is often affordability and accessibility, luxury trades on the notion of timeless quality and integrity, which makes transparency and ethical production essential to maintaining consumer loyalty and justifying premium costs. With growing consumer awareness and scrutiny, ethical lapses in the supply chain can quickly turn a brand’s allure into a liability, impacting both public perception and, ultimately, profitability.

The value of ethics in branding

Ethical supply chains have an inherent value that luxury brands should not ignore. While luxury has historically relied on storytelling and large advertising budgets alone to sustain its status, today’s shifting consumer landscape places increased value on ethics and sustainability. For many, the ethical values of luxury labels are often seen as more significant than the intrinsic quality of their products (Forbes). In much the same way that luxury labels expect considerable loyalty and investment from their customers, customers expect equally high standards of corporate responsibility and ethical conduct. This demand for accountability reflects a growing consumer expectation that brands not only deliver superior products but also act as positive forces in the world. The ongoing rise of value-driven non-luxury brands highlights the need for luxury labels to prioritise transparency and integrity to maintain their reputation and meet the evolving demands of their clientele.

source: [A target='_blank' link='https://www.voguebusiness.com/story/sustainability/what-fashion-can-learn-from-other-industries-supply-chains']Vogue Business[/A]

Is vertical integration the answer?

Vertical integration presents luxury brands with a powerful strategy to enhance ethical practices throughout their supply chains. By bringing more processes in-house and sourcing locally, brands can gain greater oversight and control—improving transparency and enabling more responsible practices, from production to final delivery. This approach, already adopted by luxury names like Prada and LVMH, allows brands to trace materials and ensure higher standards at each stage, while also potentially enhancing profit margins and production speed. Although costly to implement, vertical integration can streamline supply chain management, reducing risk and fostering trust with consumers who value ethical practices alongside luxury quality.

The benefits of vertical integration

Vertical integration can offer luxury brands greater control, efficiency, and transparency across supply chains. By acquiring key suppliers or bringing processes in-house, luxury brands can streamline operations and reduce the complexities and risks associated with managing distant or third-party supply chains. For example, Prada’s acquisition of a 43.65% stake in the Tuscan calfskin tannery Superior allows the brand to ensure quality control and preserve specialised craftsmanship while improving production efficiencies. Similarly, LVMH has made strategic acquisitions, such as its stake in the Heng Long Italy tannery, enabling the luxury house to safeguard the supply of high-quality materials essential to its products. These mergers not only strengthen brand control over product quality but also protect the traditional skills and craftsmanship critical to luxury production.

In addition to preserving quality, vertical integration can also foster sustainability and innovation. Brands like Golden Goose, which acquired its largest supplier, Italian Fashion Team (IFT), benefit from enhanced production capacity and better control over sustainability practices. Vertical integration allows luxury brands to invest in the development of new capabilities, promoting digitalisation and sustainable manufacturing practices that might be out of reach for smaller, independent suppliers. By directly overseeing the entire production process, these brands can more effectively communicate their commitment to ethical practices and provenance—values which we know are increasingly important to consumers. 

Increased transparency and control means luxury brands have the unique opportunity to improve their competitive edge, reduce supply chain risks, and meet growing consumer demands for ethical and sustainable practices—all while maintaining the reputation and values that are integral to the luxury industry.

source: [A target='_blank' link='https://fashionsupplychainresilience.com/']Fashion Supply Chain Resilience[/A]

Vertical integration pitfalls

While vertical integration offers numerous benefits, it also presents significant challenges and risks. One of the primary drawbacks is the high capital investment required to acquire or develop the necessary resources and infrastructure, which can be prohibitively expensive, especially in uncertain economic climates. The cost of acquisitions can strain financial resources, and with high interest rates and investor scrutiny, the return on investment may not be immediate or guaranteed. Additionally, vertical integration often requires a significant commitment of human resources and talent, which can be difficult to secure. 

On the other hand, smaller suppliers, particularly family-owned businesses, may not have the governance or reporting capabilities required by large, multinational brands, leading to potential cultural and operational friction during integration. This misalignment can create challenges in communication and governance, which, if not managed carefully, can undermine the potential benefits of vertical integration and even jeopardise the relationship between the brand and its suppliers.

Relying on a single geographic location for sourcing and manufacturing can be risky, especially when local policies or energy resources are unstable, as seen in countries like Pakistan, where reliance on coal and limited investment in renewable energy can pose long-term challenges. Ultimately, while vertical integration may streamline certain processes, it also requires careful planning and management to avoid creating more complexities than it solves.

From risk management to relationship development

Luxury brands stand to gain significantly from building stronger, more collaborative relationships across supply chains. Traditionally, many fashion brands have maintained a top-down governance structure with suppliers, creating a fragmented and often fragile supply chain. This lack of strong, trusting relationships has contributed to inefficiencies and risks, especially in a rapidly evolving market. Moving away from the arms-length approach and instead focusing on trust, collaboration, and innovation can help luxury brands better manage risk. By treating suppliers as partners, rather than merely transactional entities, brands can foster an environment of mutual benefit, leading to increased flexibility, improved quality, and more secure, consistent supply chains. For example, suppliers who are seen as collaborators are more likely to share valuable insights, help improve product designs, and contribute to sustainable practices, which are crucial for meeting the increasing regulatory demands of the fashion industry.

Moreover, as regulations like extended producer responsibility (EPR) continue to shape the fashion landscape, luxury brands that prioritise building strong relationships with their suppliers can stay ahead of the curve. Developing a deep understanding of the materials they work with and ensuring their traceability will become a key differentiator. Collaboration with suppliers can also be a catalyst for research and development, enabling brands to future-proof their products and ensure compliance with evolving environmental standards. By investing in supplier relationships, luxury brands can gain access to better quality materials, more sustainable practices, and innovative solutions that will not only strengthen their supply chains but also support their long-term goals of transparency and sustainability. This shift in mindset from penalty-based risk management to a more collaborative and innovation-driven approach could be the key to navigating complex supply chains.

source: [A target='_blank' link='https://www.gobicashmere.com/blogs/fashion/exploring-elegance-gobi-springsummer-2024-collection/']GOBI Cashmere[/A]

Brands doing it well

Several brands are leading the way in integrating sustainable and ethical practices within their supply chains. Gobi Cashmere, a Mongolian brand, has embraced vertical integration as a key strategy to improve both quality and traceability. By maintaining control over its entire production process, from sourcing to manufacturing, the company ensures that its cashmere is both traceable and responsibly sourced. Managing director Amarsaikhan Baatarsaikhan emphasises that this approach allows the brand to deliver superior products at a more accessible price point while maintaining high sustainability standards. 

Similarly, AGI Denim, based in Karachi, Pakistan, has built a supply chain that focuses on local sourcing, primarily from the Sindh and Punjab provinces. This not only improves traceability but also reduces lead times and carbon footprints. With all facilities located within a 10 km radius and cotton sourced locally, AGI Denim can quickly respond to market demands while ensuring greater sustainability. The company's ability to adapt to environmental challenges, such as last year’s floods, by shifting between local and imported cotton further demonstrates the resilience and flexibility of its supply chain (Vogue Business). 

Recent evidence suggests that the luxury industry is making moves toward improved transparency practices, albeit slowly. Gucci, Armani, Jill Sander, [A target='_blank' link='https://dd.agency/insights/whats-miu-miu-doing-better-than-everyone-else']Miu Miu[/A], and Prada are industry standouts this year in terms of increased supply chain transparency—perhaps signalling a shift in the industry’s approach to visibility. These brands are beginning to prioritise greater openness about their sourcing and production methods, aligning with the growing demand for sustainability and accountability in luxury fashion. While still in its infancy, this trend indicates that the industry may well be turning a corner in embracing more ethical and transparent supply chains, reflecting an increasing recognition of the importance of responsible practices in upholding brand reputation.