Marketing automation

The work that happens while nobody is watching.

We build automation so a small team can behave like a large one. The right message goes out at the right moment without anyone remembering to send it.

Automation is not more email. It is the same attention, applied at the moment a customer actually shows intent.

Triggered by behaviour, not the calendar

Flows fire on what someone does: a first visit, an abandoned bag, a product back in stock, a subscription running low, a quiet ninety days. Timing follows the behaviour rather than a schedule set in January.

Suppression and priority rules decide what happens when two flows want the same customer on the same day, so people receive one relevant message instead of four competing ones.

Maintainable long after launch

Every flow is named, mapped and documented, with its entry condition, its exit and its owner written down. New team members can read the system rather than reverse-engineer it.

We review performance per flow rather than per send, because a welcome sequence that earns quietly for two years is worth more than a campaign that spikes once.

Want the routine work to run itself?

Let's talk about where to start.

Let's Talk

DUTCH DESIGN AGENCY
Nieuwe Leliestraat 133
1015 SN Amsterdam
The Netherlands

New Business
T: +31(0)20 68 11 545
E: enquiry@dd.agency

Let's talk